Purpose
The purpose of this unique, general insurance (GI) compliance workshop is to provide participants with the insights, tools and understanding to manage the challenges posed by a volatile regulatory and compliance environment.
Compliance that Protects
You will learn how compliance can protect your business and its brand, people & customers from harm & detriment and be aligned and provide value to your business operations.
New Session
Refreshed content for the workshop including:
- AFCA’s new Approach for ‘General Insurance Claims Handling’
- Informed consent for insurance commissions for brokers
- CPS 230: impacts on insurers and their Material Service Providers
- Managing customers’ personal information – privacy implications
- 2025 regulatory focus on pricing, claims, complaints and vulnerability
- Complaints handling in general insurance
- Reportable situations: findings of ASIC’s review
- Managing cyber risk- lessons for licensees from ASIC’s proceedings against Fortnum Private Wealth
- Financial service laws applying across general insurance
- GI Code and Brokers Code of Practice
- Designing tailored risk, compliance and monitoring frameworks
Register now to reserve your seat!
THE LEARNING HUB
The learning hub is an exciting concept providing time and a learning environment throughout the day to pause, reflect, engage in critical thinking and share experiences and perspectives with other workshop participants.
Paul Muir
Director, Compliance Advocacy Solutions
BACKGROUND
The regulatory environment in the general insurance sector is complex, difficult to navigate and continues to change. Add to this the increased oversight & scrutiny from ASIC, APRA, AFCA, CGC & IBCCC. Together with rising consumer expectations and higher standards of conduct & behaviour through the GI Code of Practice and the Insurance Brokers Code of Practice & you have a melting pot of potential harm and detriment waiting to impact your business, brand, people & customers.
It is with these challenges in mind that Paul Muir, a leading compliance specialist to the general insurance industry, has designed a compliance learning experience specifically for people working in the GI industry.
Earn CPD and CIP Points
NIBA Members earn 6 CPD points for attending this workshop.
ANZIIF Members earn 6.75 CIP points for attending this workshop.
AUDIENCE
This workshop is suitable for anyone in the general insurance industry.
The workshop has been designed to provide practical, business focused solutions and outcomes therefore it is ideal for people with customer facing roles or involved in underwriting, sales, claims, broking or risk & compliance.
The workshop is relevant for:
- APRA regulated insurers
- Underwriting agencies including Lloyds Coverholders
- Insurance brokers
- Claim Managers and TPA’s
- Claim Service Suppliers
- Material Service Providers
- Insurance distributors