We are general insurance industry compliance specialists and provide tailored client-focused solutions to our clients. Our approach to risk and compliance is that your arrangements must be fit-for purpose, client-centric and drive business value while protecting your reputation, clients, people and investment.
Our solutions are tailored to your needs and budget. Contact us by email or phone to discuss the many compliance services that we offer. We look forward to hearing from you.
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We specialise in AFS licensing requirements for underwriting agencies, insurance brokers, insurers and claim service suppliers. We help general insurance businesses apply for, vary or update AFS Licences, navigating the regulatory portal efficiently and cost-effectively.
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We design a tailored Compliance Operating Rhythm that enables you to self-manage your obligations, fill coverage gaps and generate the insights your management and directors need, evolving as your business grows.
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We provide tailored compliance documentation. From Risk and Compliance Manuals and monitoring programs to registers, obligation registers and financial crime policies, all designed around your specific business operations.
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Corporate-branded, tailored training covering AFS licence obligations, GI Code of Practice and more, delivered through facilitated group sessions, in-house modules, or any combination that suits your team.
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Practical, solutions-focused compliance advice delivered flexibly, we work with you on a 'how can we do this' basis, helping you grow your business compliantly without treating compliance as a handbrake.
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A quick, agile health-check of your compliance engine and operating rhythm, identifying material issues, assessing your compliance maturity and future-proofing your business against regulatory and internal change. Delivered in the format that suits you, with resourcing support available where needed.
Compliance Advocacy Solutions was founded by Paul Muir in 2017 to help insurance businesses navigate complex regulatory change with practical, commercially focused compliance support.
With more than 40 years of experience in the insurance industry, Paul brings deep sector knowledge, independent insight and a clear understanding of what effective compliance looks like in practice. His experience includes serving as an Industry Panel Member for the Australian Financial Complaints Authority and contributing to the independent review of the 2020 General Insurance Code of Practice.
Paul’s approach is simple: compliance should be client-centric, fit-for-purpose and valuable to the business, protecting your clients, your people, your reputation and your investment while supporting confident decision-making.
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The Practical Compliance Membership provides insurance professionals with ongoing access to practical guidance, training and resources designed to support stronger compliance outcomes.
For $50 per month, members can stay informed through monthly compliance newsletters, expert-led webinars, structured training materials and webinar recordings, while also having unlimited email access to Paul for general insurance regulatory, governance, risk and compliance questions. It is a practical way for individuals working at insurers, brokers, MGAs, claim managers and service providers to stay connected, informed and supported throughout the year.
Compliance Advocacy Solutions is proud to sponsor the UAC Leadership Academy – Class of ‘26. Developed by UAC and supported by ANZIIF, this national program helps mid-career insurance professionals build leadership capability, commercial confidence and industry connections through mentoring and guidance from senior leaders.
Led by Paul Muir, Compliance Advocacy Solutions brings 40+ years of insurance industry experience, including his work as an AFCA Industry Panel Member and General Insurance Code of Practice reviewer. Our approach is practical, client-centric and fit-for-purpose — helping insurers, brokers, MGAs, coverholders, claims managers and insurtechs understand their obligations, reduce risk and build stronger compliance arrangements.
We are honoured to support the growth of the next generation of underwriting leaders and contribute to a stronger, more capable insurance industry.