Having worked with Paul in the past, I knew that engaging him in our startup journey was going to be valuable. He not only brought a wealth of knowledge and experience with him, but also a keenness to understand our business objectives and how to work together to achieve those in an accelerated manner. Being the lead in our business on matters related to Risk and Compliance, it helps tremendously to have somebody with Paul's compliance know-how and commerciality balance in our corner.

DUAL Australia has had the pleasure of engaging Compliance Advocacy Solutions across a range of Compliance projects recently. Each time they have delivered exceptional and timely services which exceed our expectations. Paul is a trusted colleague who we can rely upon time and time again.

There are few people who have the gift to break down highly complex and technical domains into digestible, captivating and delightful information for the pupil. Paul Muir is to insurtech founders, what Carl Sagen is to astronomers and Michio Kaku is to aspiring physicists.

Paul has recently helped us deliver on changes related to a key regulatory milestone within our business. We chose to work with Paul as he is like-minded; focussing on the practical, people and system execution of the regulatory changes. In the end, this approach means we have an empowered 1st line of defence and a fit for purpose 2nd line oversight model. Paul is factual, punctual, responsive and helpful and worked with us on an approach to complement our existing strong risk culture and frameworks.

Lion Underwriting has had the pleasure of engaging with Paul on numerous projects. His wealth of knowledge has assisted us immensely with meeting various compliance obligations.

We engaged Paul to assist us to design and deliver regulatory training for our front-line staff. Paul listened to our needs and tailored the training workshop to include practical case studies and examples. We found Paul very professional and engaging. The training really resonated with our people and the teams have given very positive feedback – not only on the content but the delivery. Paul's compliance knowledge and expertise was valuable for our business as we have a broad range of learners with different skillsets and backgrounds – his ability to introduce new concepts and promote discussion really helped with our teams understanding of their compliance obligations.

Engaging Paul to help us navigate through new and unchartered waters was so easy. Nothing was a problem for Paul and he delivered on time every time, with clear points on how to proceed. Such a delight working with someone who made something that appeared complicated very straightforward.

Our experience working with Paul Muir has been nothing short of exceptional. Clients trust Paul with major compliance projects as well as ad-hoc queries and he always gets the job done. It could range from a licensing query one day to a distribution query the next. Paul is very responsive and well-connected in the industry. He has a knack for making things simple – as Leonardo da Vinci put it, ‘simplicity is the ultimate sophistication’.

LMI Group engaged Paul and Compliance Advocacy Solutions to assist in guiding us through a variation to our AFS Licence to include Claims Handling and Settling services. I had such a great experience through that process that I wanted to write an open letter of appreciation to Paul. From the outset, explaining to the business owners why we should engage Paul was easy when I was able to show how Paul was so “likeminded” to us. Read full letter

Paul Muir and Compliance Advocacy Solutions really saved the day for our organisation. Trying to navigate through the paperwork, regulations, conditions and organisational proofs when attempting to vary our existing AFS Licence pose a real issue for us. We knew what we had to do, but the task was so daunting and time consuming. But Paul made it all easy, by providing not only the pathway forward with tools and assistance to gather the information and to present it in the correct manner, but also giving us the benefit of his vast experience, ensuring that our submission would be correct and the best way to have the variation accepted. He took the worry out of it for me personally – and was always there with support, professionalism … and a lot of humour and patience! Honestly, I never would have been able to successfully navigate through it all without Paul. I cannot recommend him and Compliance Advocacy Solutions enough. Thank you so much, Paul!

Paul Muir is an accomplished and knowledgeable compliance and risk professional. One of Paul’s greatest strengths is bringing a practical understanding of how the risk and compliance framework can support an organisation in achieving their strategic objectives in a dynamic and fast paced regulatory environment. I am confident that working with Paul you will see him become a trusted business partner whether you are a General Insurer, Underwriting Agency or General Insurance Broker.

GARD Insurance is a relatively new stand alone and independent underwriting agency that previously used the services of a larger group for its compliance work. Paul Muir was recommended to the management of GARD and he was consulted to provide an analysis of our entire compliance function. Paul has worked with the team to provide a very pragmatic and customer centric approach to the compliance needs of the business. He has now become a sounding board & technical expert to GARD in all areas of compliance for the business moving forward.

As a supplier to the insurance industry we wanted to ensure the compliance frameworks, processes and procedures we had been working on for 18 months were of the highest standard. Paul not only provided our business with a comprehensive audit report containing valuable recommendations to address any gaps and assistance with developing new policies but also guidance on how we can consolidate many of our existing processes and procedures to improve efficiencies. Paul and his team truly enjoy what they do and take the incredibly complex world of compliance and turn it into an easily manageable activity. I highly recommend Compliance Advocacy Solutions to provide support and guidance to any organisation at any stage of their compliance journey.

We were referred to Paul Muir by a finance industry contact and we are extremely thankful. Paul has guided us through the complex process of varying our AFSL licence and looking at the broader compliance picture. He has broken everything down into manageable pieces, guided us through the process and provided expert advice. Paul’s vast experience and understanding of the insurance industry is evident and he has a wealth of knowledge he is willing to share. We are extremely appreciative of the relationship we have developed and envisage this continuing for a long time into the future.

One lesson Paul taught me is to never underestimate the power of knowledge of regulations and the regulatory environment! Very grateful to Paul for making complex things simple and helping me brainstorm an intuitive technology solution for that! Paul's thorough reviews and "let's do this" attitude is a rare combination that makes working with him a real pleasure. Thank you Paul!

Advanced Buildings has engaged with Paul to cover the GICOP for suppliers. Paul consults, understands, prepares and then acts. Paul does not present unless it is fit for purpose and the business. Always a pleasure. Thank you for the knowledge.