We provide compliance health checks to enable you to continue to deliver awesome customer experiences and meet your consumer obligations.
The amount of regulatory change since the Financial Services Royal Commission (FSRC) has been without precedence. At the same time customer, regulatory and community expectations of the industry is at an all time high. Has your compliance approach kept pace or are you bogged down with processes not aligned to business operations and customer outcomes? Are internal behaviours and conduct compliant with community needs, standards and expectations? Is your end to end supply chain aligned?
Will your time tomorrow be spent delivering awesome customer outcomes or dealing with complaints, breaches and regulator interrogation?
The future state is becoming clearer. The government has issued their regulatory roadmap in response to the FSRC recommendations and Treasury is churning out new and amended regulations. The 2020 Code of Practice has been released. ASIC, APRA and AFCA have published their corporate plans for the next few years.
We assess your current compliance processes, systems and governance structure to assist you in understanding where your gaps and blind spots are in meeting future obligations and expectations.
We provide you with a clear roadmap with actions prioritised as Now, Next and Later.