Join me online on the 9th July as I explore the requirements and obligations of responsible managers of AFS Licensees.

Who is the responsible manager training designed for?

The webinar is tailored to responsible managers of AFS Licensees operating in general insurance including underwriting agencies, insurance brokers, insurers, TPAs and Claimant intermediaries, covering:

What does the responsible manager webinar cover?

• Roles and responsibilities
• Responsible manager obligations
• Financial Service Laws obligations
• Areas of current regulatory focus and issues impacting general insurance

during the webinar we will explore:

• the roles and responsibilities of responsible managers in general insurance
• how responsible manager obligations interact with Director & Officers obligations, AFSL Fit & Proper person, APRA Responsible Persons and FAR Accountable Persons responsibilities
• liability of responsible managers
• case studies exploring ASIC enforcement action against responsible managers
• responsible manager requirements
• practical tips for responsible managers (based on my professional experience working across all sectors of the general insurance industry)
• the use of data to assist responsible managers to meet their obligations
• monitoring representatives (including employees, authorised representatives and service suppliers)
• an overview of financial service laws including, (a) Chapter 7 Corporations Act (b) ASIC Act Part 2 Div 2 (c) Insurance Contracts Act (d) Privacy Act and (e) Insurance Act; and
• areas of 2026 regulatory focus including, (a) claims handling (b) complaints (c) incidents and breaches (d) cash settlement fact sheets (e) pricing promises and (f) misleading & deceptive conduct

The aim of responsible manager training

The primary aim of the responsible manager webinar is to assist responsible managers to meet their obligations as a responsible manager working in general insurance and, to meet the training requirements.

Details:

• Date: 9th July 9am - 12pm
• online via Zoom
• 3 hours
• includes a takeaway training pack
• $300 + GST