Managing Compliance in the insurance industry

THE WORKSHOP WILL COVER:

Session 1 – understanding the true purpose of compliance: protecting your business and its brand(s), people, customers, partners & stakeholders;

Session 2 – exploring how to engage your operational teams and external representatives so that they will embrace compliance through their conduct and behaviour;

Session 3 – setting up your people as an early warning system so that incidents, breaches, complaints & control breakdowns are raised & reported & actioned in a timely manner;

Session 4 – a practical overview of financial service laws and Code of Practice obligations and the 2024 areas of regulatory scrutiny and focus;

Session 5 – developing and implementing a fit-for-purpose and tailored compliance framework;

Session 6 – developing and implementing a fit-for-purpose and tailored framework to monitor & supervise your people & external representatives.