Financial Services Laws training for General Insurance

Join Paul online on Thursday 10th September 2026 for a practical three-hour workshop exploring the financial services laws that underpin the general insurance industry and the obligations of Australian Financial Services Licence (AFSL) holders and their representatives.

Who is the Financial Services Laws webinar designed for?

The webinar is designed for anyone working within an AFSL operating in general insurance, including:

• Employees of insurers
• Underwriting agencies
• Insurance brokers
• Insurance Claims managers
• Service providers
• Claimant intermediaries
• Authorised Representatives
• Directors, responsible managers and compliance professionals

What does the Financial Services Laws webinar cover?

The webinar provides a practical overview of the legislative framework that applies to the general insurance industry, including:

• General obligations of an AFSL holder
• Financial services law obligations across distribution, sales and claims handling
• Financial services law obligations for insurance brokers
• Obligations arising under the Corporations Act , ASIC Act and Insurance Contracts Act
• monitoring representatives including authorised representatives

During the webinar we will explore:

• the general obligations of Australian Financial Services Licence (AFSL) holders
• how financial services laws apply across the customer journey, from distribution and sales through to claims handling and settling services
• specific requirements for licensed insurance brokers
• the key requirements of the Corporations Act, ASIC Act and Insurance Contracts Act
• practical case studies demonstrating how financial services laws apply in real-world situations
• common compliance risks and regulatory expectations within the general insurance industry
• monitoring authorised representatives
• practical guidance to help organisations and individuals better understand and meet their compliance obligations

The aim of the Financial Services Laws webinar

The primary aim of this webinar is to provide insurance professionals with a practical understanding of the financial services laws that govern the general insurance industry, helping participants understand their obligations, strengthen compliance practices and confidently apply the legislation within their day-to-day roles.