Our Team

Paul Muir

Managing Director

Paul is a leading compliance specialist for the Australian general insurance industry.

With over 40 years corporate experience in the insurance sector, Paul is the Sole Director of Compliance Advocacy Solutions Pty Ltd offering tailored compliance services to APRA regulated insurers, underwriting agencies, Lloyd’s coverholders, TPAs, claim service suppliers, material service providers, claimant intermediaries, Insurance brokers, Insurtechs, Insurance fulfilment providers and others in the insurance sector, assisting them to protect their customers, brand & people through compliance.

Compliance Advocacy Solutions Pty Ltd has assisted more than 200 general insurance firms with their compliance and regulatory needs, in the highly regulated insurance industry sector.

Compliance Advocacy Solutions Pty Ltd was named as a 2025 Finalist in the category Service Provider to the Insurance Industry. , for the ANZIIF 21st Australian Insurance Awards.

Paul is an Industry representative panel member at the Australian Financial Complaints Authority (AFCA). AFCA uses expert Panels to make Determinations about particularly complex complaints. Panel members are appointed by the AFCA Board based on their objectivity, qualifications, experience, and relevant personal qualities.

In addition, Paul is engaged by the National Insurance Brokers Association of Australia (NIBA) to determine Rule 3 commission disputes between NIBA members.

Paul was the industry expert on the 3-person Review Panel appointed by the Insurance Council of Australia to conduct an independent review of the 2020 General Insurance Code of Practice. The Panels review was published in December 2024

In May 2024 Paul founded The General Insurance Compliance Academy™. The Academy was created by Paul to protect people working in the insurance industry through training, professional development, and compliance. This is an area that Paul is deeply passionate about.

Paul holds a Bachelor of Laws (Honours), Fellow of ANZIIF, Diploma of Management and is a Graduate of the Australian Institute of Company Directors. Please note that Paul provides Governance, Risk and Compliance advice to the insurance industry not legal advice.

David Muir

Technical & Research Officer

David joined Compliance Advocacy Solutions in May 2018 as a Technical & Research Officer. David is highly skilled in Research, Computer Literacy, Data Analysis, Strategic Planning, and Business Development. David brings deep research capability, analytical thinking and design skills to compliment the existing strengths of the team.

David has a sound understanding of Insurance and Financial Services consumer legislation in addition to the GI Code of Practice.

David is an information technology professional with a Bachelor’s degree focused in Applied Science (Sport and Exercise Science) from Western Sydney University.

David is a keen and skilled baseballer and loves all sports.