Certfair audits fairness using existing compliance systems in tandem with research into your culture, purpose and leadership systems. It is a process designed through the unique combination of its founders’ values and purpose, commercial experience and industry wisdom to solve an enduring customer problem that requires immediate attention – meeting community expectations of fairness. http://www.certfair.com.au/
Compliance Advocacy Solutions appreciates that risk management can be seen as complex and process driven from the perspective of the people who need it the most – the business (also known as line 1 in the 3 lines of defence model). If the business doesn’t understand the purpose of risk management and the risk infrastructure, the best designed processes won’t be embedded and will quickly fall over leading to unintended consequences and negative customer impacts. Most of the clients we assist are part of a larger APRA or ASIC regulated Group. Whilst the Group has a strong risk management framework the individual business area has struggled to keep pace due to a combination of factors such as organisation restructure, increased accountabilities or new staff (to mention a few). Not understanding and managing risk will lead to customer detriment such as the misconduct that was heard through case studies at the recent Financial Services Royal Commission. Adopting a ‘simple is best and ‘customer-centric’ approach, we assist discrete business areas with the following: Alignment of business practices to Group risk management framework Embedding Board approved risk appetite statement and risk management strategy within business practices Conducting risk workshops to help a business understand their risk and opportunities Risk profiling as an enabler for the business Controls and control testing plans Ensuring risk is part of management’s day to day focus in a meaningful manner. Development of simple risk management tools and processes to assist the business to manage their risks and optimise customer opportunities. Contact us today to understand how we can help demystify risk
I love meeting people and I love coffee. I am enjoying life immensely as a consultant and a great day is meeting people over a coffee. I enjoy hearing each person’s own personal story and journey. I enjoy sharing my thoughts and insights. I have absolutely cherished meeting a whole heap of wonderful and interesting people over a coffee…then along came bloody COVID-19 and stuffed it all up. Well I’m not going to let COVID-19 interrupt this simple pleasure of life. So I’m shouting out UP YOURS, COVID-19 I have Zoom, Skype and Microsoft Teams and if all that doesn’t work I have a mobile phone. Coffee is no issue so the only thing I’m missing is YOU. Why is this a service? As part of ‘paying it forward’, I provide my thoughts, insights and impacts of the Financial Services reforms, 2020 GI Code of Practice and other industry happenings in context of your business and role. There must be a catch? Nope, no catch. Its as simple as having a ”virtual” coffee with Paul What next? Send me a message or email and your availability and let’s lock in a video conference and together we can shout UP Yours! COVID-19
The Australian financial services industry is undergoing substantial change following the findings of the Royal Commission into misconduct. The bar has lifted with regulator, customer and community standards and expectations at an all time high. Such change is causing disruption, it also creates opportunities. Paul Muir with his extensive corporate and regulatory knowledge assists Insurtech, Regtech and other startups to take advantage of the opportunities by providing Advisory services. We also assist in finding the best pathways to insurers through our large network and connections. The Government has published its ”Financial Services Royal Commission Implementation Roadmap” which represents a comprehensive package of reforms. It’s clear that Regtech will play a significant part in the uplift of compliance. We can assist you in identifying opportunities currently causing issues for the insurance industry. We provide Corporate quality at a startup price.
Whether your business is an Insurtech or Regtech, Underwriting Agency, Authorised Rep, Online Insurer, insurance distributor or other tech innovator and looking to partner with an incumbent insurer it helps to have someone in your corner covering your back. Imagine if that someone was a qualified and experienced 35 year former Senior Insurance Executive? We developed SMEaaS so that Paul Muir is part of your team. What do we provide? We assist you in preparing for meetings with insurers including analysis of attendees, likely questions/issues/concerns and reviewing your pitch and other material so that it is well positioned; We attend meetings with insurers (as required) as an advisor to your business; You can use ‘Paul Muir’ and his personal brand and reputation as part of your pitch to assist with industry credibility; We will review and where required provide amendments to your Privacy Policy, T&C’s etc to meet insurers specific requirements; and provide updates and insights on changes to the insurance industry ecosystem impacting your industry engagement. But wait, there’s more.. If you have taken up our market research service, SMEaaS is included for 3 months at no additional cost. It didn’t seem fair that we would provide you with our market research and say goodbye. We believe in our market research and we believe in our clients, we want to help set them up for success. SMEaaS has been designed for this purpose. If you simply want to access SMEaaS as a stand-alone service, no problem, contact us today for a quote.