Resources Terms of Use

Compliance Product Licence Terms


These terms are the basis on which Compliance Advocacy Solutions Pty Ltd ABN 22 622 776 934 (“Compliance Advocacy Solutions”) licenses you to use the Compliance Products you purchase or subscribe to and download from our website (“the Service“).

If you use the Service in any way, you agree that you do so on the basis of the terms and conditions of this Licence agreement, as amended and updated from time to time on this webpage (“Terms”). By using the Service in any way, you agree to be bound by these Terms, so please read them carefully.


When you pay the fee for each Compliance Product, Compliance Advocacy Solutions agrees you can use the Compliance Product from the Service for a use in your general insurance (broking or agency) business. The licence is not exclusive and is not transferable. The licence begins on the day you use the Service and ends in accordance with these Terms.

All intellectual property rights of any type in the Compliance Products are owned by Compliance Advocacy Solutions and there is no transfer or assignment of those rights to you. Compliance Advocacy Solutions licences you the right to use, adapt, customise and reproduce the Compliance Product for any purpose whatsoever in connection with your general insurance (broking or agency) business.

You may not copy, disclose, modify, share, adapt, translate, reverse engineer, decompile, disassemble or create derivative works based on the Compliance Products for sale or supply to third parties for profit or otherwise. You understand that you are not permitted to charge a third party for supply of the Compliance Products, or to use them in connection with a compliance consulting business that you operate, without Compliance Advocacy Solutions’ prior written permission.

When the Licence ends

You agree that the licence to you is limited to the purchase of the version of the Compliance Products for which you have paid and that licence is for an unlimited period of time.

Your licence will also end if you breach any material obligations contained in these Terms.

Updates to the Compliance Products

If we make an update to a Compliance Product (eg to take account of changes to law), it may not be fit for its purpose or appropriate for you to continuing using an earlier version and you may need to pay a fee for the latest version of the Compliance Product.

Compliance Advocacy Solutions reserves the right to modify the Compliance Products from time to time by changing, removing or adding information, features or data. Compliance Advocacy Solutions will, in its absolute discretion, determine the timing, scope and content of all updates, modifications and alterations to the Compliance Products, having regard to the extent and timing of legal, regulatory and policy changes.

Compliance Advocacy Solutions takes reasonable care when preparing, supplying and updating the Compliance Products. However, the Compliance Products are only suitable for use for the purposes stated in the relevant description on the website.

Consumer Law

Nothing in the Terms purports to modify or exclude the legal rights conferred by the Australian Consumer Law (as amended or replaced from time to time).

Limitation of Liability

You acknowledge and agree that Compliance Advocacy Solutions is under no liability to you or any third party in respect of any loss or damage, including consequential loss or damage, however caused, whether by negligence or otherwise which may be suffered or arise as a result of your use of the Compliance Products.

To the extent permitted by law, if Compliance Advocacy Solutions breaches any implied statutory condition or warranty, its liability for that breach will be limited to its choice of the replacement of the Products or the supply of equivalent Compliance Products, the payment of the cost of replacing or correcting the Compliance Products.

No advice

No person should rely upon the Compliance Products in lieu of obtaining legal or regulatory advice on their proposed use and the suitability of using any particular procedure, standard or template. Customisation may be needed for your general insurance (broking or agency) business.

Except as required by law, Compliance Advocacy Solutions makes no representations, and gives no warranties, express or implied, as to:

  • The currency of the Compliance Products after the date of publication;
  • The completeness, accuracy, suitability and quality of the Compliance Products or any part of them; or
  • The suitability of the Compliance Products or any part of them for your business or business transaction.

Refunds and exchanges

Our liability to refund, return or exchange is limited to the circumstances set out in these Terms and is otherwise entirely at our discretion. To claim a refund please contact us to explain the nature of why you consider a refund should be payable (eg if you have purchased something in error or cannot use it in your business). In order to expeditiously process your claim for a refund, return or an exchange, we request that you email us at:

Personal Information

You acknowledge that Personal Information collected, used and disclosed may be used for a variety of purposes including:

  • to supply the Service;
  • to monitor use of the Service for the purposes of further development and to ensure the Service meets your needs and interests;
  • to enforce these Terms; and
  • other purposes as described in our Privacy Policy.

A copy of our Privacy Policy can be viewed at . It tells you more about the types of circumstances to which we may disclose personal information. We will comply with our Privacy Policy in relation to your personal information.

Jurisdiction and governing law

This Agreement is governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.