Paul is a leading compliance specialist for the Australian general insurance industry.
With over 40 years corporate experience in the insurance sector, Paul is the Sole Director of Compliance Advocacy Solutions Pty Ltd offering tailored compliance services to insurers, underwriting agencies, Lloyd’s coverholders, TPAs, claim service suppliers, claimant intermediaries, Insurance brokers, Insurtechs, Insurance fulfilment providers and others in the insurance sector, assisting them to protect their customers, brand & people through compliance.
Paul previously worked at a leading APRA regulated insurer holding senior executive roles in compliance, risk, governance, and assurance. Since commencing his compliance consulting business in November 2017, Paul has assisted more than 175 financial services firms with their compliance and AFS licensing needs, in the highly regulated insurance industry sector.
Paul is the industry expert on the 3-person Review Panel appointed by the Insurance Council of Australia to conduct an independent review of the 2020 General Insurance Code of Practice.
Paul is also an Industry representative panel member at the Australian Financial Complaints Authority (AFCA). AFCA uses expert Panels to make Determinations about particularly complex complaints. Panel members are appointed by the AFCA Board based on their objectivity, qualifications, experience and relevant personal qualities.
In addition, Paul is engaged by the National Insurance Brokers Association of Australia (NIBA) to determine Rule 3 commission disputes between NIBA members.
In May 2024 Paul founded The General Insurance Compliance Academy™. The Academy was created by Paul to protect people working in the insurance industry through training, professional development and compliance. This is an area that Paul is deeply passionate about.
Paul holds a Bachelor of Laws (Honours), Fellow of ANZIIF, Diploma of Management and is a Graduate of the Australian Institute of Company Directors. Please note that Paul provides Governance, Risk and Compliance advice to the insurance industry not legal advice.