One of the compliance services that I provide is a fit-for-purpose & tailored risk & compliance manual
All Manuals are personally designed by myself.
𝙏𝙝𝙚 𝙗𝙚𝙣𝙚𝙛𝙞𝙩𝙨
– governance, risk & compliance is maintained in a single place (~30-40 pages)
– documented evidence of your arrangements that can be easily shared with others. This is particularly useful for CPS 230 & FAR when dealing with APRA regulated insurers
– the manual is an accessible, learning tool for your staff
– at a glance you can view your key controls
– the manual provides you with an operating rhythm for risk & compliance
𝙏𝙝𝙚 𝙛𝙚𝙖𝙩𝙪𝙧𝙚𝙨
– your manual is crafted based on what you do. If you are a Licensee, Auth Rep, Code subscriber, Lloyds coverholder etc your manual talks about the uniqueness of your business based upon the nature & scope of what you do & how you do it
– the manual is a source of staff training. Written in plain english, the manual provides easy-to-understand & concise guidance. Sources of law, Code & regulatory guidance are included as footnotes for when you need to know a little bit more. If something does not apply to your business, its not included. This reduces complexity, uncertainty & confusion.
– the manual includes the context for each obligation & incorporates your key controls. This joins the dots for your people, key stakeholders & partners in understanding how your control environment manages your obligations.
– the manual provides an operating rhythm for:
a) governance including oversight by your board/senior management & your risk & compliance committee;
b) roles & responsibilities
c) risk management process
d) licence management
e) control testing
f) monitoring of your people, Auth Reps & material servcie providers
g) incident management & breach reporting
h) dealing with regulatory change.
– the Manual reflects your business. Its branded with your Corporate logo & colours, it talks about your AFS Licence or your Auth Rep scope, your AFCA responsibilities, your obligations under Code, your obligations as a member of a group network or industry body
If you are a Steadfast broker & use CCX 360, the manual includes that.
If you are a Lloyds coverholder, the manual includes Lloyds market bulletins
If you have a binder, the manual includes your key binder obligations.
If you are a material service provider, the manual assists in managing the expectations of your partners.
𝘼𝙨𝙨𝙪𝙧𝙖𝙣𝙘𝙚
Importantly, your Risk & Compliance Manual provides assurance of the adequacy of your compliance arrangements to your key stakeholders
The Manual clearly shows: the sources of your obligations =>your obligations => your key controls.
If you are interested in understanding how a tailored, fit-for-purpose Risk & Compliance Manual can benefit your business, contact me.